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Returns

We're a small shop in a small town, but that doesn't mean we don't want you to LOVE what you ordered. If you need to return or exchange an item, please note that all items must be returned in the condition that they were received. Please contact katherine@huckandpaddle.com within 7 business days from the day you receive the goods for a full refund or exchange return regular priced merchandise. 

If the items are approved for a return, please allow up to 2 weeks for the processing of your exchange from the date we receive your package. You will be responsible for the return and shipping charges. With your package, please include your name, address, phone number, email address, order number and which items you are exchanging for.

Please note:

  • Due to the costly nature of shipping, shipping and handling charges are non-refundable. We can only be held responsible for the cost of shipping on the return or exchange if we are at fault for the original shipment. If you have any questions regarding your order, please contact info@huckandpaddle.com prior to placing your order. 
  • Refunds will be issued to your original payment method.

Please send all returns and exchanges to:

Huck & Paddle
ATTN: Returns & Exchanges
100 Sun Valley Road, Unit 3302
Sun Valley, ID 83353

Refunds will be issued and exchanged items will be dispatched only after the returned goods have been received and undergone a quality control check.

All Discounted Sale items are final sale.

If there are any questions on your return or exchange please email us at

katherine@huckandpaddle.com

Or give us a call at (208) 928-6550.

 

Holiday Returns & Exchanges -

Purchases made between Thanksgiving and December 24th are eligible for returns and exchanges through January 15th. We understand that shopping for the holidays can be a bit overwhelming and stressful and that perhaps you won’t have the time to double check every purchase you make before giving as a gift.

Problematic Products -

If you’ve received the wrong size, color, item, or a defected or damaged product please be prompt to make us aware by emailing at info@huckandpaddle.com Under these circumstances we will be happy to accept fault and get you the proper product as soon as we receive the original. Please note that all merchandise returned to us must be unwashed, unused, & unworn, as well as returned in original packaging if possible.